Privacy Statement
Personal Information

SmartPack recognises the importance of protecting the privacy of your personal information. The personal information that we collect from you includes the details that you submit when purchasing a product or making an enquiry. SmartPack gathers this information so that it can adequately respond to your request.

 

Use of Information

Personal information that you submit is used only for the purpose for which it is submitted. For product orders (where applicable), name, address and financial information is used so that SmartPack, and its contracted logistics providers, can successfully process and deliver your order.

 

Use by Third Parties of Personal Information

SmartPack will never provide your details to third parties, expect where it is necessary to fulfill an order or request (ie we may provide your details to a contracted shipper so that your product can be delivered to you). You have our absolute guarantee that your information will never be provided to unrelated third parties for marketing and/or sales purposes. We value your custom and honour the trust in which you have provided your information to us.

 

Cookies

Cookies are pieces of information that a website transfers to your computer's hard disk to assist in tracking web site usage. Most web browsers are set to accept cookies, although users can disable this feature by adjusting the browser’s properties. Cookies do not personally identify users, although they do identify a user's browser. Cookies are used by SmartPack to estimate our number of customers and determine overall traffic patterns through this website.

 

Disclosure

Personal information may be disclosed as required by law or in special situations where SmartPack has reason to believe that doing so is necessary to identify, or bring legal action against anyone damaging, injuring, or interfering with SmartPack’s rights and property, or anyone else who could be harmed by such activities.

 

Security

SmartPack strives to ensure the security, integrity and privacy of personal information submitted to this website. Unfortunately, no data transmission can be guaranteed to be totally secure. Although we aim to protect your personal information, we cannot guarantee the security of any information you may transmit to us, or our transmissions to you.

Where credit card details are submitted to us for a website purchase (where applicable), we take every precaution to ensure that your transaction is safe and secure. Your credit card details are encrypted automatically with 128 bit SSL (secure socket layer) security after you enter them, and are deleted once the sale has been processed.

 

Access to Your Personal Information, Change of Details

You can access your personal information held by us or instruct us to amend or delete your personal information at any time. To remove yourself from the mailing list, simply visit the website and follow the instruction located on the Mailing List page. You have our guarantee that your request will be followed immediately and absolutely.

 

Contact Details

Write to us at:

SmartPack Pty Ltd
PO Box 90
Lindfield  NSW  2070

Telephone: - 61-2-9436 1000

Facsimile: - 61-2-9436 1001